The Nokia N800 Internet Tablet is not a PDA, ultra-mobile PC, smartphone, or eBook reader. It is an Internet Tablet. In my interview with Dr. Ari Jaaksi of Nokia, he emphasized that the device was built from the ground up to focus on Internet functionality. How well is this accomplished?
Design and Interface
The N800 fits in your hands like a PSP is designed mostly for two-handed operation. The left hand holds it, controls menu, application, and directional keys on the front and zoom and maximize keys on the top. The right hand can be used for the stylus. In most applications, dragging the stylus over an inactive screen area (an area without a button or hyperlink) will grab and scroll the screen for you. This is quite conducive to widescreen web browsing, but an actual "scroll wheel" would have been a welcome addition. The 800x480, 4.1" widescreen display is bright and sharp, if a bit tiny for some eyes.
The Home Screen is full of applets that can be removed, changed, replaced, or resized. The icons on the top left are similar to Windows' system tray, offering both status and shortcuts. The left buttons are Bookmarks, Contacts, and Applications. The beauty of the Applications button is that it knows if you tapped it with your fat finger or the sharp stylus and gives you either large or small icons accordingly.
Connectivity
The most important aspect of the Internet experience is, of course, the connection. Without bandwidth, there can be no Internet experience. The Nokia N800 is not a phone, but does offer two options for Internet connectivity: WiFi and Bluetooth. The 802.11g radio allows the user to attach to any WiFi hot spot with encryption. The range, while not scientifically measured, is comparable to my laptop.
Bluetooth is often a mess of confusion to users, but the N800 has a simple wizard that allows users to discover and pair their phone, then choose their wireless carrier from a list and have it pre-configured for data service. Be aware that this requires a data plan that allows "tethering" - a fancy word for allowing a device other than your phone to use your mobile Internet service. Check with your wireless carrier and ask specifically for EV-DO or HSDPA (or the latest technology) mobile broadband and a phone that offers Bluetooth tethering.
So what about the Internet experience?
Watching market trends, I see that the Internet is most often used for Email, instant messages and chat, news reading, entertainment, and finding information. Let's look at each function.
The bundled Email reader is about as bare bones as can be and still be called an Email reader. Since most users have the option of web based Email services such as Gmail or Hotmail, that's probably a better choice. Reading Email is a breeze, but long replies are best paired with a Bluetooth keyboard or done at home.
Web Browsing/Internet Entertainment
According to Alexa, the most popular sites are search engines Yahoo, MSN, Windows Live and Google, social networking sites YouTube, MySpace, and Orkut, and at number 12 the famous WikiPedia.
Google and Windows Live Search worked wonderfully at the native resolution of the device, but Google Local worked better than Windows Live maps because the latter required horizontal scrolling that prevented me from seeing both the listing and the map at the same time. I attribute this to the fixed width of the advertising boxes above the listing. Google simply made the map smaller.
Yahoo and MSN's search engines required some horizontal scrolling when the browser was not in "full screen" mode. Both are more content-heavy front pages and not likely the first choice for mobile users.
MySpace's default settings required the browser to be full screen to avoid horizontal scrolling, but it's worth noting that MANY MySpace users "pimp" their profiles so heavily as to cause browser lag or crash on ANY device. The same holds true on the Nokia N800. While I did not find any profiles that crashed my browser outright, I experienced some significant delays in loading profiles with heavy image and layout customization.
Wikipedia, of course, is wonderful to browse on the N800. With a broadband connection, the N800 is as close as possible to Douglas Adams' dream of the Hitchhiker's Guide to the Galaxy.
YouTube and Google Video are a different story. While the videos load and play, the frame rate is about 2-3 frames per second in the best case. Sound is more stable, but still cuts out from time to time. I do not know if this is a result of firmware or CPU power, but it is certainly not something you'd want to do at length with this device. Finally, while watching Flash videos, the screen saver doesn't know the user is watching and dims the screen automatically. When the screen goes entirely into "sleep" mode, the video and audio just stop. This is not the case with the integrated media player application, discussed briefly below.
For web browsing, the Nokia N800 offers nearly the best browsing experience of any pocketable device I've seen. The Opera 8 browser with Flash 7 support blows away PDAs and smartphones with their "mobile browsers." The only other pocketable device I have seen that offers anywhere near the richness in browsing is the OQO model 02, but the OQO is a pocket computer starting at $1,499. The N800 is an Internet Tablet retailing for $399.
Chat and Internet Calling
The N800 Internet Tablet includes a Google Talk client, including a new Webcam ability. There is even a home screen applet for "Speed Contacts," but it only shows specific names the user chooses and not "online contacts" as it perhaps should. As a Google Talk client, it's not bad. The problem here, of course, is that all my friends are on AIM, Yahoo, or MSN. The Nokia 770 had GAIM (a multi-protocol chat client including MSN, AIM, Yahoo and more) ported to it and we can expect a similar port for the N800 any day now. (*EDIT: GAIM is availble, though not officially a "bora" package) GAIM does not offer some of the functionality of the desktop counterparts. Typing messages with the on-screen keyboard is tedious and the thumbboard hides the incoming chat window, so heavy chatters would do well to invest in Bluetooth keyboard (which is easily paired with the N800 through a control panel applet.)
Internet Calling is much better. With the top mounted microphone, sufficiently loud stereo speakers, webcam, and even the included mic-equipped stereo headset, this N800 scores. Google Talk and Gizmo Project are available now and Skype is coming later this year. *edit* fellow blogger John Tokash and I just spent 10 minutes talking on the webcam, discussing FPS, and lighting. The lights on both sides looked slightly washed yellow and the overall quality was about what is expected from a "cameraphone" quality sensor, but the experience of webcam+voice chatting in a pocket sized device was quite cool! Now if we could only get more users to adopt Internet Calling....
News Reading
As a blogger, it greatly pleases me that RSS news feeds have become one of the major functions of the Internet. In addition to web-based RSS readers (Yes, Google Reader works fine) the N800 comes with an RSS reader of it's own.
The advantage of using the integrated RSS reader is that it comes with a home screen applet showing the most recent news articles right in the front. Combine that with the 800x480 screen, it blows away PDAs and smartphones for this function. As a news reader, the N800 is a great choice.
Beyond the Internet
The base Internet functions have been covered:
- Email: Best done through a web interface. Reading is easy, writing takes time.
- Web Browsing: Great, except for sites that need a lot of horizontal scrolling
- Chat and Internet Calling: Calling = great. Chat = Better with a keyboard.
- News Feed Reading: Wonderful
Conclusion
The Nokia N800 delivers the best Internet experience available in a pocketable form without breaking the bank. While not a PC replacement, it will cover the most popular Internet functions quite well. Available at many CompUSA stores or direct from Nokia at US$399, it's something every "heavy Internet user" should consider.
I invite users to comment, but for extensive discussion of this article join in on this thread in InternetTabletTalk Forums.
*edit Jan 22, 2007: Don't just take my word for it. I am compiling a list of additional reviews as well!












40 comments:
Yes, I also think this is a great device. However, I have to send mine in to Nokia for a replacement unit due to the problem of freezing and rebooting when browsing AND using the streaming radio through media player.
This takes about 20 minutes to replicate but then after it reboots it will do this very frequently. You might try this, just be sure to browse while listening...
BTW- this unit was made in Korea if that makes any difference.
Great review!!
is it just me or is the UI a bit vitaish?
sorry, Vista-ish...
Great review, your blog is definitely a must read for everyone interested in N770/N800!
Thanks man,
PP
Your review, at best, can be called cheesy.
Don't get me wrong, I'm a 770 user considering a N800 as well. These are wonderful devices and there are plenty of OMG reviewes out there.
As a user community, we need to be critical of the flaws that have been carried from 770 to N800.
If this an "Internet Tablet", as Nokia states, then, they need to concentrate on providing near flawless Internet experience on them; for example, why most AJAX sites don't work? Why the browser is unstable (especially on 770) and Nokia implies that it might not be upgraded? Why the email client is almost useless? What about Atom feeds?
There are plenty of PR style reviews out there; let's help make these good devices great by discussing their shortcomings and demanding improvements.
iFrank: Are you saying I don't find enough fault in the N800?
The "Nokia N800 First Look" had some downers in it, and this review is not without complaints. Specifically, I'd like to see better performance with Flash Video. Even so, it is still the best pocketable web browsing experience a user can get without spending more than three times the price on an OQO 02.
Thanks for the review. Some questions left unanswered though...
Has anyone developed drivers to use USB based EV-DO or HSDPA modems?
Is it possible to hook a keyboard up via the USB port?
Is there a way to get rid of the app launcher and status bar? They take up way too much screen space.
Thanks
jkk: Isn't every UI a bit Mac'ish or Vista'ish these days? It's the style of the times.
Anonymous:
USB EVDO will not likely be an option with this device. I don't believe the USB port is host capable out of the box, but I am not sure yet. I have yet to test that hack. On the Nokia 770, a hack was required to use keyboards and USB mass storage. Really: you're simply better off using Bluetooth or WiFi.
The "fullscreen" button on the top of the device hides the whole navigation interface with one click.
I'm a 770 user myself and the biggest feature I miss for the device is the mentioned "scroll wheel", which surely comes handy when reading longer webpages or browsing through e-books.
ThoughtFix, I’m saying that along with listing 770/N800 features, we need to keep mention their shortcomings too. In general, I like Nokia brand because of good quality, but, like any other corporation, I consider them responsible for quality of the product that they're providing.
IMHO, what started with 770 (Internet Tablet) was a novel idea and I salute Nokia for providing such devices in this price point. But, they're responsible for fixing issues related to primary use of the product and enhancing them; when Ari states 770 might not get a better browser (regardless of the OS upgrades), it concerns me; it's like Apple selling iPods that sometimes play music, sometimes don't.
Why are we supposed to be okay with problems that have nothing to do with hardware limitations? When you and Ibuy such a product, we prove our interest and delight; Nokia needs to prove that they’re delivering what they’re advertising too. Unfortunately, we need to keep reminding them of that.
If you have a 50-100Mo .wmv or .avi file that you could download from a website, would this be easily seen on the N800?
For Nicolas: I don't think so, you have to convert most videos...
About News Feed Reading: Does netvibes work fine too ? (I can't login on my N770)
USB EVDO will not likely be an option with this device. I don't believe the USB port is host capable out of the box, but I am not sure yet. I have yet to test that hack.
Thats too bad. While I understand the majority of people will bluetooth to their phone, if you already have data plan that provides a USB modem, or don't have a bluetooth phone, this limits you to known wifi spots.
And it would be useful for any upcoming wimax, 802.11n or other adaptors to keep this current.
Battery Life? I'd like to know a little more about how battery life has been improved or reduced from 770 to 800.
And if you have the time, I'd very much appreciate a comparison/contrast of N800 with TabletKiosk or similar device (Samsung Q1 maybe?) When is it reasonable to buy one or the other? I know you're a tech geek, but some of us must make choices! :-)
Hello,
Is it possible to use a external USB harddisk to backup data? Even with a hack.
I would consider to buy one then, it sees a really nice device!
Thanks for the review!
Swaps, would a 2GB SDcard be sufficient space instead of a clumsy USB drive? They cost next to nothing (1GB are free!), easily inserted/removed using the external slot on the N800. Note there are 2 full-size SD slots, the other is under the battery cover.
Nice review. Could you perhaps answer this question for me: will it play BBC radio as per this link? (It's basically an embedded Real Player.)
I'm a BBC radio addict and would like to be able to use this as a radio around the house as well as a cool travel gadget. Thanks.
When I go to that BBC page, the Now Playing box has a link saying to use a standalone real player. Clicking on that, the n800 plays it just fine! :)
If your internet-connected PC has bluetooth, can the N800 connect to the internet via your PC's bluetooth?
iFrank: You're correct in that the browser of the 770 will not be upgraded. And the reason is simple. The browser is a closed source offering from Opera, and Nokia has paid a licensing fee for the version available on the 770, and another licensing fee for the version available on the N800. To ship the N800-version on the 770 would be in violation of the licensing terms.
I just wanted to know how you were able to take screenshots in the N800.
I have a question.
I am 14 years old. Would a Nokia N800 be a good investment? Or would I do better with an Ipod? Can you compare the two?
i really appreciate your taking time to write this review. i had 2 n770, the first one went bad (screen problem) and the second i returned because of one VERY critical issue (also a problem with the first)...the PDF viewer is so sloooooow to open even a small PDF file. i tried other viewers as well, but that did not help. a 1MB pdf with photos can take up to 5 minutes to open, so slow that i often kill the viewer if i am lucky enough to get a response from the device.
with faster processor and more memory, has this improved in the n800? i am considering getting one given the vast improvements and features; however, this is one sticky issue.
another problem i had with the 770 was the handwriting recognition. it's the absolute worst of all HWR programs i've ever used. has this improved or is it the same crappy app used in the 770?
i'd really appreciate comparisons from anyone b/w the n770 and the n800 regarding these 2 features. thanks.
Based on this review I will buy N800 but I want a phone and carrier that will work. Will Cingular AND LG CU500 (a G3 phone) work. Cingular is very dense about answering my questions.
It seems that the real power of these devices is not in the native applications that run "locally" - but rather their ability to connect to the explosion of applications that are running on the web. I haven't yet seen but would love for you to comment on the 880's ability to connect to:
- Online banking sites like WellsFargo etc.
- Google Reader
- Google Docs and Spreadsheets
- Backpack
- Remember the milk
- Google Calendar
- 30 Boxes
- Wordpress blogs as an admin
Any experiences there you could share?
Nokia Mobile Phones Review:
http://mobilepedia-nokia.blogspot.com
That's an excellent article.
@anonymous, my personal experience regarding web-based applications:
I would say the CPU could do with an upgrade as Ajax/JavaScript can be demanding.
I use Backpack, Gmail and a time tracking web app at acceptable speed but Google calendar is not usable on the N800 in my opinion.
Also, it's not an iPod -don't expect too much from the media player - playing mp3s on this device feels dangerous. I have deleted my music from there.
Overall, it's an amazing piece of kit.
ps: posted using the N800 ;)
This was a good review - (I'm jumping ship from Zodiac Zod 2 to a N800). After searching the web and reading your review I still have some unanswered questions. Email attachments... are they able to be downloaded when getting emails - if yes - what MS office substitute packages/ readers are available for these N800 to allow reading of word / xls/ PPS docs? Also TCMP do you know if there is a version that will play on the N800?
Great review.
Can someone usign the N800 please try logging on to the Free Internet Chess Server and seeing if they can play someone.
You can login as a guest without needing to set up an account (although accounts a re free). If you choose 'Login Now' from the following web page you'll connect using a Java client.
http://www.freechess.org/
If this works I'll be rushing out to buy one.
Thanks so much,
Adam.
I bought one from J&R, and had the worst experience. Excited, I got home, powered it up and....the SCREEN DIDN'T WORK!! I was on hold with Nokia for over an HOUR on my cell phone ($$$). And the Nokia store was like, too bad, you bought it from J&R. J&R said to return it, but this stupid thing is not worth it. I have a pocket PC (Cingular 8525), and the iPhone is coming son. I bought this as an impulse buy, so I'm certainly not wasting my time to return it and take another one. No thanks. Nokia lost me as a consumer of ANY of their products.
I have read everything under the sun regarding this product. I'm a longtime Linux user (Fedora now, Ubuntu, Redhat, SuSE, Debian, Slackware), UNIX admin, etc. so that does not intimidate me. What gets me is the GUI seems so amateurish and unfinished. Why does this need to be so on a Nokia product? Why isn't there a finished GUI for this thing? Seems Nokia is putting out an unfinished product to me. Come on look at this stuff....
http://maemo.org/community/wiki/OS2007_Tested_Applications
And these comments about how bad the interface is....
http://cs.gmu.edu/~sean/stuff/n800/
I hope someone from Nokia sees this.....
'know this is really late, but I really asked need some help.
what about yahoo voice? can someone make calls using yahoo voice or this gadget? help me, plis
bk2 had a good link. From a Newton developer no less. Gosh, we did regress, since 95! So much mobile crap, when they had key concepts already in their hands 12 years ago.
PalmTX works but is looking like twilight's last gleaming, even with a little help from Zlauncher/Zlink etc. Treo is just too tiny, so what is one to do?
iphone leaves me limp, sorry, just flashy gadgetyness. The OS GUI, I found clean and nicely simplistic but that review http://cs.gmu.edu/~sean/stuff/n800/
broke it down so well. Leaving me wondering what choices are left? Can Nokia mature this? Can they bring it up stable and tune it in to the parameters that really matter?
I thought this product(N800) was maybe IT.
I was thinking about buying The Nokia N800 But i cant decide alot of people say they love it but others say they hate it. I keep going around to different foums to see what people said about it. I just wanted to know what everbodies opinion on it was.
hi... thx for your good review! just found your blog when searching fpr n800-infos to make my purchase decision - I'm subscribed!
great review if i may say so. i didn't own a 770 but am thinking of getting the n800. i just have to fiqure out the wifi part because it's pretty hard to find wifi hotspots in my area.
anyway, i appreciate the review and the youtube videos. very informative indeed.
I love the blue on the screen :-)
CPA Test Review
I bought an N800 through Dell. The day I got it....it froze up. Would not turn back on. Had to pay to send it back for repair. They downloaded latest S/W and reset the unit. I got it back...it worked great until I turned it off. Then it was dead again....even with a full charge. If I'm lucky....and wait a few hours....the charging icon comes back...and I can power up again. Right now it is dead. Makes yo uwant to keep it on 24/7 if possible. Nokia says they have heard of "NO" problems with the unit. This is BS. I've never had a product act like this before.
Anybody else dealing with this nonsense?
My unit came with very sticky sticker on the screen. Could not get it off. Had to return unit. The sticker should have gone on a protector.
Don't get one of these if you think you might ever need service for a faulty device. Mine has not met its battery performance specifications... ever. I've sent it in for service once, to some place in Alabama called "PALCO". Absolutely no improvement from that. I've contacted their service representatives about a more effective solution, and have had a really frustrating experience with them. One of their "service" reps was even abusive. Never again will I consider Nokia.
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