Wednesday, June 17, 2009

AT&T Fails at the Internet


AT&T managed to dampen my joy of using an N97 and finding my N810 where it hid in my apartment. The DSL router above has a center light that should stay green but is instead blinking red. Apparently - for no reason - my DSL service decided to no longer work and AT&T can't figure it out so are dispatching a tech to my apartment. FRIDAY MORNING.

I'd use my N97 to get online but I can barely get phone reception at home - much less 3G. Who is my carrier? AT&T.

A blogger with a full-time job and no home internet is a slow blogger.

Here's some advice: Don't give AT&T money for anything unless you have no other choice.

7 comments:

Ed Page said...

I had similar issues with ATT and pretty much that same router. Several tech dispatches failed due to my day job (suprise suprise).

Eventually without sending a tech, they sent me a replacement router (since it was still under warranty) and it worked.

Those 2 weeks without internet were ... difficult.

Mark said...

I would switch to a competitor. I use sonic.net. They resell AT&T DSL, but the customer service is way better and they get priority tech support from AT&T over normal AT&T customers.

geek said...

SMe problems same router and just out of warranty. Long story short best buy cheapest router fixed the job

john said...

a) I agree with the recommendation of going with Sonic. Outstanding ISP.

b) Now might be a good time to test out one of those Verizon Mifi devices (or the Sprint one). Perfectly good way to justify that expense ;-)

gamer-geek said...

That really sucks about your home broadband. I have no experience with DSL through AT&T, but I generally have few problems with their 3G service or call issues. From what I hear, I must be lucky. Past several 1-2 week vacations I've only used my N800 tethered through my phone for AT&T service (generally got 3G reception) with no real issues.

jonathan said...

I am an original N800 user. I have 2. They now serve as alarm clocks. My android phone has replaced them. Android and Iphone have done what Nokia should have done back when they announced their first tablet -- add a phone. Its amazing that the biggest cell phone company missed the boat on this, when they already the technology available. As far as a next generation tablet with a phone built in goes --- too little too late for Nokia. Who would buy this phone thats likely to be overpriced($600.00 plus)when cheaper solutions have already spent a considerable time on the market? Its a shame, I really liked my N800.

john said...

jonathan:

I mostly agree with you. My G1 is the reason my N810 hasn't been powered up since October. It gives me 1 device to carry (instead of two), that does 85%-ish of what I cared about on the N810.

But not 100%. A Maemo phone would hopefully fill in those gaps ... but at this point, wouldn't address my Android needs (some apps I've grown accustom to/dependent upon).

Hopefully, Ubuntu's Android/Dalvik runtime project would be portable to Maemo though, so that a Maemo phone could handle the best of both platforms, and still only be 1 device in my pocket.