Comments on TabletBlog.com by ThoughtFix: The Future of the Nokia 770

Mobilepedia - Nokia Mobile Phones Reviews:http://m...

2007-04-11T15:40:25.318-07:00

Mobilepedia - Nokia Mobile Phones Reviews:

http://mobilepedia-nokia.blogspot.com/

I can understand the idea of not asking for enhanc...

2007-03-02T15:22:46.278-07:00

I can understand the idea of not asking for enhanced functionality, and just bug fixes. I bought the 770 for what it did the time I bought it, and I found bugs. OS 2005 was upgraded to OS 2006, and even OS 2006 was upgraded with a patch.

OK, but here's a twist. One of the things I expected in an Internet Tablet is going online and visiting sites and seeing certain content, even the

Good morning, Daniel!As far as I could see, you're...

2007-02-08T12:11:02.827-07:00

Good morning, Daniel!
As far as I could see, you're in contact with Dr. Jaaksi in Nokia?
We, the members of Russian linux community, posted in his blog a question about when N800 will be available to us in Russia. But it seems that he's not reading the blog at least for a week or two. Please, can you tell him to pay attention to our questions, if he has some time for us? Or maybe, could

Probably a silly question this- but is it only Nok...

2007-02-05T15:30:30.117-07:00

Probably a silly question this- but is it only Nokia developers who are in the position to take bugs from bugzilla and come up with fixes? Is it that, and only they, who could (let's not get into should) put a 'won't fix' notice on it?

In essence I'm asking whether nokia are the entire support behind bugzilla on maemo, or if, alternatively, there is some bigger 'community' doing

I find it amazing how much work we all have to do ...

2007-01-28T14:14:23.387-07:00

I find it amazing how much work we all have to do to explain to each other the things that should be a "given". Tends to occupy about 2/3 of every post. ;)

Anonymous - in that case, Nokia should be marking ...

2007-01-28T08:26:33.228-07:00

Anonymous - in that case, Nokia should be marking the bugs as "WONT FIX" with the reason "Can't justify the cost".

At least we'd then know where we stand.

We can debate forever what bugs Nokia should be fixing: those that will save Nokia money, those bugs that will result in cr@ppy reviews and lose Nokia sales, those enhancements that will result in better reviews and gain

It might well be that one of the basic problems is...

2007-01-28T05:39:03.595-07:00

It might well be that one of the basic problems is that Nokia is a profit-oriented company, not some free software project that happens to develop ITOS200x.

Whenever they allow (!) one of their developers to fix a bug, it's their money that pays this developer's time. So why would they spent money? Only if it cuts expenses somewhere else. So they might want to fix a bug that causes

thoughtfix, that's not the point. The bug/enhancem...

2007-01-28T02:54:25.584-07:00

thoughtfix, that's not the point. The bug/enhancement/whatever's been open since the 770 was released in November 2005.

If they've no intention of fixing it, it should be closed as "won't fix" - preferably with a *good* reason why.

If they're going to fix it at some point, that should be reflected.

Leaving it in a limbo "forwarded to upstream maintainer" is a good

Andrew: More or less. They could fix the whole pro...

2007-01-28T01:55:26.125-07:00

Andrew: More or less. They could fix the whole problem by removing the clock applet entirely, thereby "fixing the glitch" without negatively impacting the functionality of the device. And really - if you chose the Nokia 770 to be your primary clock, you have issues that go far deeper than the 24-hour feature request. I'm not pleased that Arizona is not a selectable time zone because Arizona is

The clock application is not primary to the device...

2007-01-28T01:48:07.847-07:00

The clock application is not primary to the device's operation: It's an option.

Eh? So things can go wrong or be badly designed if it's not a "core" part of the device's operation? Who decides if it's "core" or not?

And it is a bug - or a misfeature if you prefer - Nokia have revealed in the recent thread that deckard linked to that they think the UK runs on 12

You're right, it is an enhancement request, althou...

2007-01-27T17:27:16.577-07:00

You're right, it is an enhancement request, although some might view it as a bug since the ability to choose the date or time format as a preference is a pretty basic feature supported by most other handheld devices. The way Nokia have implemented this feature is so fundamentally wrong that it is borderline bug for some people! :)

That said, it is an accurate example of how genuine

No sarcasm intended, sir. However, "bug" 303 is a ...

2007-01-27T17:07:21.161-07:00

No sarcasm intended, sir. However, "bug" 303 is a feature request, not a bug. The clock application is not primary to the device's operation: It's an option. I am referring more toward crashes, freezes, and errors than changes in the functionality of non-critical applications.

Thoughtfix - I hope you aren't being sarcastic! :)...

2007-01-27T17:03:31.174-07:00

Thoughtfix - I hope you aren't being sarcastic! :)

Here's a classic Maemo Bugzilla bug #303

It's a bug that has been around since the original OS 2005 release, yet has received no credible input from Nokia in that time, and the bug persists to this day in OS 2007.

Discussion of the issues raised by this

Great response, Deckard. That's the kind of feedba...

2007-01-27T15:26:53.638-07:00

Great response, Deckard. That's the kind of feedback Nokia needs for succeeding in the open-source market.

The bug you reference is, unfortunately, fairly ty...

2007-01-27T15:19:28.257-07:00

The bug you reference is, unfortunately, fairly typical in that it has no input from Nokia that is of any real value. Other than providing pointers on what information to provide, Kalle only offers to forward the problem on to another group within Nokia, who then take no involvement in discussing the problem directly with the end users.

The bug remains unresolved and Nokia show no

Point taken, it's just that the wording of the par...

2007-01-27T12:46:58.972-07:00

Point taken, it's just that the wording of the part derek quoted was a bit odd. I'd say significant bug fixes do actually "enhance the user experience", and they are somewhat obligated to fix bugs...

But I do agree with ThoughtFix that we users have some responsibility as well if we want to see bugs fixed.

Perfect summary, Texrat. Now it's up to the consum...

2007-01-27T12:30:26.730-07:00

Perfect summary, Texrat. Now it's up to the consumers to notify the wrench manufacturer to the conditions and symptoms of failure. Saying a wrench doesn't work is one thing... Saying that the adjustment knob doesn't work in ambient temperatures below zero is another. ;)

The two posts above are missing the point. The fi...

2007-01-27T12:23:16.714-07:00

The two posts above are missing the point. The first part is to a large extent unavoidable and anyone with a decent understanding of the eletronics industry, particularly computing devices, understands why it is so.

The key word in the second part is ENHANCE. Yes, I believe bug fixes of known issues are certainly an obligation of device manufacturers. However, enhancing the user

By "enhance user experience" I mean "add features ...

2007-01-27T12:17:00.461-07:00

By "enhance user experience" I mean "add features and functionality." I did not mean that they're NOT obligated to fix a product if it does not function as advertised.

Seriously, that is a pretty funny statement. Sure ...

2007-01-27T12:11:45.679-07:00

Seriously, that is a pretty funny statement. Sure they aren't obligated. Just as we aren't obligated to buy any of their products. But when a manufacturer releases a buggy device, they certainly should try to fix the software issues. If they don't, consumers certainly shouldn't continue to support them...

"the manufacturer is not obligated to know about a...

2007-01-27T11:24:42.461-07:00

"the manufacturer is not obligated to know about all potential points of failure upon release nor are they obligated to continue to enhance the user experience AFTER release."

Sorry, that's just funny to me. :D